Retailer Help Centre

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Everything you need to open an account, place an order, understand our soap ranges, arrange delivery and sell French soaps successfully.

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Accounts & Ordering

Trade accounts, placing orders, minimums and payment information.

Products & Pack Sizes

Soap ranges, box quantities and choosing the right products.

Delivery & International Orders

Shipping, tracking, VAT, customs and overseas orders.

Problems WIth an Order

Help with damaged, missing or incorrect goods.

Selling Advice

Fragrances, first orders and advice to help your soaps sell.

All Help Articles

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Payment Methods and Payment Terms
Payment Methods and Payment Terms
Payment options depend on your trade account and will be shown at checkout. Most new French Soap Wholesale accounts begin without credit terms, although alternative arrangements may be agreed for... Read more...
Minimum Order Value
Minimum Order Value
Our minimum direct wholesale order is €175. Here’s how it works, what counts towards the minimum, and a few easy ways to build a balanced first order. Read more...
How to Place an Order with French Soap Wholesale
How to Place an Order with French Soap Wholesale
Ordering from French Soap Wholesale is straightforward. Sign in to your approved trade account, choose your soaps and pack quantities, reach the €175 minimum order, and submit your order online. Read more...
How to Open a French Soap Wholesale Trade Account
How to Open a French Soap Wholesale Trade Account
Opening a French Soap Wholesale trade account is quick and free. Here’s how to apply, what happens after you submit your application, and how to start ordering once your account... Read more...